
Frequently asked questions.
Q: What are your candles made from?
Our candles are made with 100% natural soy wax, phthalate-free fragrance oils, and natural cotton wicks. Each one is hand-poured in small batches for quality and consistency.
Q: Do you offer local delivery?
Yes! If you're located in or around Moses Lake, WA, we offer local delivery on eligible orders. Just select “Local Delivery” at checkout, and we’ll reach out to coordinate a time.
Q: How long will it take to receive my order?
Orders typically ship within 1–3 business days. Shipping times vary based on your location, but we’ll send tracking info as soon as your order is on the way.
Q: Do you accept returns or exchanges?
If your order arrives damaged or incorrect, please contact us within 48 hours with photos, and we’ll make it right. For more details, check out our Refund & Exchange Policy.
Q: Where do you ship?
We currently ship within the United States. Domestic shipping rates and options will be available at checkout.
Q: Are your products eco-friendly?
Yes! We use soy wax, recyclable packaging, and avoid harsh chemicals to keep our products cleaner, greener, and better for your space.
Q: How can I stay updated on new products and sales?
Join our email list or follow us on social media! You'll be the first to know about seasonal launches, exclusive offers, and behind-the-scenes updates.